Trauma-Informed Care · Wilmington, NC
Rates & Fees
Accessible, Transparent, and Equitable Care for All
At Wilmington Trauma Center Inc, we believe trauma recovery should be accessible to everyone, regardless of financial circumstances or insurance status. As a nonprofit organization, we are committed to price transparency and to ensuring that every patient receives the same high standard of care—whether services are funded by insurance, grants, or community support.
Insurance Billing
We bill all major insurance plans for eligible services.
Assisted Care
For those without insurance or facing financial hardship, we use grants and community donations to help cover the cost of care, transportation, and related medical services in partnership with Wilmington Medical Care and other providers.
No Difference in Care
Your payment method never affects the quality or availability of your care.
Our Standard Service Rates
| Service | Rate | Description |
|---|---|---|
| Brief Telephone Consultation (15 min) | $50 | Initial phone consultation to discuss care options. |
| Comprehensive Clinical Assessment (CCA + CAPS-5, 60 min) | $300 | In-depth intake evaluation with a licensed clinician. |
| Individual Therapy Session (60 min) | $150 | Standard trauma-focused therapy session. |
| EMDR Therapy (60 min) | $200 | Evidence-based therapy for trauma and PTSD. |
| Family Counseling Session (60 min) | $250 | For families of three or more. |
| Group Therapy (60 min) | $100 | Psychoeducational and support groups. |
| Crisis Intervention | $300 | Immediate response for acute crisis situations. |
| Clinical Psychological Evaluation | $300 | Diagnostic interview, testing, and written report. |
| Transportation Assistance | Varies | Provided as needed, based on eligibility and availability. |
| Medical Care Coordination | Varies | In partnership with Wilmington Medical Care. |
Note: Actual out-of-pocket costs may vary depending on your insurance plan, eligibility for grant assistance, and the specific services you receive. For a personalized estimate, please contact our billing specialist.
No one will be denied care based on inability to pay.
How Payment Works
- InsuranceWe accept most major insurance plans. Copays, coinsurance, and deductibles are determined by your plan.
- Assisted CareIf you do not have insurance or cannot afford your portion of costs, you may qualify for financial assistance supported by grants and donations. Our team will help you explore all available options.
- No Upfront Payment Required for Eligible PatientsIf you qualify for assistance, we will coordinate payment directly—so you can focus on your recovery.
- Payment Methods AcceptedCash, checks, debit/credit cards, HSA, and FSA cards.
Price Transparency & Your Rights
- You have the right to receive clear, accessible information about your healthcare costs.
- You may request a written estimate for services before your appointment.
- Our staff is available to answer your questions about billing, insurance, or financial assistance.
Other Fees & Policies
| Item | Rate | Description |
|---|---|---|
| Late Cancellation | $50 | Fee for cancellations within 24 hours of your visit. |
| No Show | $100 | Fee for missed appointments without notice. |
| Returned Check Fee | $35 | Fee for insufficient funds. |
| Administrative Requests/Letters | $60/pp | Letters, forms, or records for third parties. |
| Medical Records | $20 | Handling fee for record requests. |
Investing in Your Well-Being
Seeking trauma treatment is a courageous investment in your health and future. We are here to support you every step of the way, and we are committed to removing financial barriers to care.
Contact Our Billing Specialist
For questions about rates, insurance, or eligibility for financial assistance, please call us at 910-777-5575 or visit us at 3825 Market St, Suite 3, Wilmington, NC 28403.
Insurance Verification
Please fill out the form below to verify your insurance coverage prior to your appointment.
Ready to Begin?
If you or a loved one is living with trauma, PTSD, anxiety, or depression, Wilmington Trauma Center Inc is here to help. Contact us to schedule your first session or learn more about our trauma-informed services. Healing is for Everyone.